FAQ

Do you offer free shippping?

Yes! Shipping fees apply and are calculated at checkout. Orders over $39.99 get free global shipping.

Will I need to pay import tax or tariffs on my order?

United States: No! We use prepaid import tax shipping, so you don't need to worry about tariffs at all. Your package will arrive directly at your door.

Other countries: We usually declare your package as a gift with a reported value under $2. This way, even if your local government charges an import tax (most don't), the fee will be very small and easy to handle.

How long will it take to get my order?

Most standard shipping orders arrive in 7-15 days, depending on your region. Once your order ships, you'll get an email with tracking info.

How can I return a product?

Yes, we accept returns on most items! If you're not fully satisfied, you can return your order within 14 days of delivery.

Just make sure the item is unused, in its original packaging, and includes all tags.

Who pays for return shipping?

If the return is due to a mistake on our part (e.g., wrong or defective item), we will cover the return shipping costs.

For other reasons, the customer is responsible for return shipping fees.

Where is my refund?

Refunds typically take 5-7 business days to process after we receive your return. If it’s been longer than this, please contact us, and we’ll be happy to help!😊